[Black Screen Issue] - Some news from Wolcen Team
Hey!
As you may know, and as it may touch you as well, there's actually a pretty huge bug on Wolcen leading to a neverending black screen, that mostly happen right after the game crashed. The game just do not load after the "Children's of Heimlock" wallpaper, and you only have your cursor and FPS on top left. No sound, no screen, nothing else... I've seen many players affected by this, as I am affected as well, and with no reply from Wolcen team...
There you go: I do have a reply (yay!).
I'm in contact with Wolcen Community Manager in order to fix this bug as soon as possible, and I gave him every known details about the current situation, including details on my character, what was the situation when this bug started, what is my Gate of Fates, etc etc. Everything. We also tried a few things together (that did not worked, sadly) in order to have more information for devs.
So here is my point: it's going on the good way. They know that this bug exist, they know what are the details on my char so they can trace where the bug come from, and they also know what I tried and did not worked.
Things I've tried to resolve this bug:
-Verify files in Steam
-Uninstall/Reinstall the game
-Switch server In Game
-Use of a VPN
-Log in the game with friends
-Start an expedition with another character and friends, and try to switch in the middle of it
-Wait in the main menu while friends are finishing an expedition
-Make some changes on settings: screen resolution, FPS limit, graphic quality, etc
-Launch the game in fullscreen, borderless, windowed
-Delete the folders "cache" and "profiles" in game files
If any of you have this blackscreen and tried something I didn't, and that isn't mentioned here, please let me know so I can transfer to Community Manager. I'm adding a personal question: what kind of character were you playing? I was going for a big tank myself, and two other guy I spoke with that had this bug were going on tank as well.
Wolcen devs are working on it and we can hope for this to be fixed as soon as possible!
Strength and Honor, my friends!
Replies: 32
Created: 4 years, 1 month ago
Category: Bugs & Issues