game is not saving

Hi, everytime I create a new character in offline mode (can't access online now so I can't speak for online mode) as soon as I leave the game it just disappears and I have to create a new one... wich then disappears right again effectively keeping me from playing the game... is it normal?

Replies: 18

Created: 2 years, 6 months ago

Category: Bugs & Issues

No I have the same problem. Can't effectively play the game...

Created: 2 years, 6 months ago

I am in the same situation as you after 2 hours of play. I lost my character.

Created: 2 years, 6 months ago

Yeap same here.I unistall the game and delete the remaining files from steam,re install the game,played for a while ( reached lvl 6 ).If i exit to main menu the character is saved,but if i exit the game and enter again there is no character at all..

Created: 2 years, 6 months ago

same here. lost my lvl 12 char after 5 h of play in offline mode. Checked the save folder. All my characters saved there. Seems the game doesnt read them properly

Created: 2 years, 6 months ago

my character is lvl30, played the whole day yesterday haha, today, my character still lvl30 but i start the game at the lvl1 mission, the cliff,

Created: 2 years, 6 months ago

Same here. Leaving to menu offline character is there, but restarting the game, it is not. Any option to force saving on pc in offline mode? Relevant folder contains online chars only, but online is not playable for me atm.

Created: 2 years, 6 months ago

I'm having the same issue. I made 2 characters already and both of them were gone once I exited and started the game again.

Created: 2 years, 6 months ago

Same problem. Game version 1.0.2.0_ER

Created: 2 years, 6 months ago

Same problem here. Is there a solution?

I figured out that there is currently no File in the relevant Savegame folder (C:\Users\Matthäus\Saved Games\wolcen\savegames\characters).

I tried it several times and there is never a savegame file created. Might be the issuse connected to my windows username as it has "ä" letter?

(Edited 2 years, 6 months ago)

Created: 2 years, 6 months ago

My bf had this exact problem and I just managed to solve it. Like Matthaeus suggested it seems like the folder name containing special letters of the user in C:\Users is causing this issue. Changing foldername solved it for him and Wolcen now can save the characterfile in the correct location, and his characters are no longer gone when restarting the game.

I followed this guide on how to securily change foldername of C:\Users\
https://www.opentechguides.com/how-to/article/windows-10/43/win10-change-account.html?fbclid=IwAR0jVtHhHgS516E6HZhCJ9b77IljWA-dOGT5H2_eZD4biKvrov5ck0Dg5bc

Note that you need to do this from a different user with admin rights (I created a temporary account with no connection to a windows account). I also suggest backing up the files before doing this. If you are the least bit uncertain you can probably wait since a patch will probably fix this issue.

Created: 2 years, 6 months ago

Can confirm that changing your user name fixes the problem. Mine was in Cyrillic.
Here is the youtube video i followed to change the name in user folder:
https://www.youtube.com/watch?v=J_rTOA4gXJI

Seems like there is another option:
https://steamcommunity.com/app/424370/discussions/0/3554966164234802959/

(Edited 2 years, 6 months ago)

Created: 2 years, 6 months ago

Some people might have some antivirus software installed that has "ransomware prodtection" by effectively blocking file write operations in the user folders.

Created: 2 years, 6 months ago

An easier solution is to move your saved games folder. Tested and works

Created: 2 years, 6 months ago

how do you move the save file?

Created: 2 years, 6 months ago

It's the save game folder under C:\Users\"your username"
That's where the folder save game folder is.
Right click it - Properties - select the location tab. Select move and put it somewhere else. Your choice

(Edited 2 years, 6 months ago)

Created: 2 years, 6 months ago

Same bug here...boring!!!

Created: 2 years, 6 months ago

So, I am in the same boat and this is after release. I have no special characters in my name. I have Steam installed @ C:\Steam and most of my profile folders are at D:\users\. I relocated the Saved Games to D:\Saved Games and Wolcen finally created a folder and a couple JSON files, but my character is still not saving.

Is there anything I can do? Unfortunately, I live in the boonies and my latancy is bad online. I wanted to play in offline mode...

Created: 2 years, 4 months ago

Nice to see dev of this game are stupid...

Quel bel exemple pour la France... Bravo...

Created: 5 months, 3 weeks ago

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