Multiplayer Issue on same internet box

Hello,

My wife and are playing on the same Internet connection, behind an Annatel Box (hotbox in Israel)

So when we play, we are using a Lan network like 192.168.1.XXX and the same external IP (Box public IP).

No problem at all with the other games, but with Wolcen 50% of the time, when creating the online game, one of us is disconnected during the game creation process and return to the home screen.

the other 50% of the time, we are disconnected in less than 5 minutes.

If we try to create a online play and then make the other joins in a second time, the host is immediately disconnected.

Our only way to play together at the moment is to use a 4g modem on one of the computers to differentiate our external IP.

Thank you in advance,

Regards,

Replies: 5

Created: 4 years, 3 months ago

Category: Bugs & Issues

Hello,

There is no security related to a same IP playing the game so it doesn't come from there. At the moment I can see no reason why that would happen, instead perhaps a security related to your box. Can you try to reach out to your ISP to see if the problem might be coming from there?

Created: 4 years, 3 months ago

thank's about the reply, i will look to my ISP.

Created: 4 years, 3 months ago

Hello,

Some news, today we do some test to clear this matter.

1) Test as always, run the game behind the same router. (hot internet box)

Result 1: Impossible to start a game in party, every time it's a main screen return.
Result 2 : By creating first and join in second time, disconect every 5 minutes later, when it's not immediately.

2) One of us use a VPN on his computer (me), my wife don't change anything (so she's Public IP is same as router, mine is VPN's Server). We are both connected on the same LAN network behind our router (192.168.1.XXX) with Wan blocking and UPnP ON (we have tried before with this services OFF without success)

No problem at all, 2 hours of smooth gameplay without being disconected.

3) Playing in Path of exile with same condition as 1) (we need some element of comparison here)

Even if this oldy don't satisfy us as Wolcen do (it's hard to come back after tasting Wolcen :P) 1 hours of gameplay without beind disconected either.

So we highlighted that our problem comes from connecting to the beta server with the same public IP in our case.
Since the router and ISP is no problem using a VPN and other similar games either under the same conditions.

May be a network issue on your side?

Even if it's not ideal to have to pay a VPN at least we have a workaround at the moment.
I hope that this problem will be solved at the realease on the final infrastructure.

Best regards.

Created: 4 years, 3 months ago

Hello,

Some news, today we do some test to clear this matter.

1) Test as always, run the game behind the same router. (hot internet box)

Result 1: Impossible to start a game in party, every time it's a main screen return.
Result 2 : By creating first and join in second time, disconect every 5 minutes later, when it's not immediately.

2) One of us use a VPN on his computer (me), my wife don't change anything (so she's Public IP is same as router, mine is VPN's Server). We are both connected on the same LAN network behind our router (192.168.1.XXX) with Wan blocking and UPnP ON (we have tried before with this services OFF without success)

No problem at all, 2 hours of smooth gameplay without being disconected.

3) Playing in Path of exile with same condition as 1) (we need some element of comparison here)

Even if this oldy don't satisfy us as Wolcen do (it's hard to come back after tasting Wolcen :P) 1 hours of gameplay without beind disconected either.

So we highlighted that our problem comes from connecting to the beta server with the same public IP in our case.
Since the router and ISP is no problem using a VPN and other similar games either under the same conditions.

May be a network issue on your side?

Even if it's not ideal to have to pay a VPN at least we have a workaround at the moment.
I hope that this problem will be solved at the realease on the final infrastructure.

Best regards.
davy.dumontet Original Comment

I realize this is an old thread, but the topic is still relevant today. Does anyone have any more information about this?

My partner and I has conducted similar tests as OP did with the same results.

Created: 4 years, 2 months ago

Assuming you are on Steam

https://wolcengame.com/forum/bugs-issues/technical-connection-issues/disconnects-in-party-same-lan/#disconnects-in-party-same-lan-bz1z

Created: 4 years, 2 months ago

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