Greetings Ascended,

As communicated previously, we have been preparing to switch our backend infrastructure to a new in-house solution. This switch will require some downtime of Wolcen’s online elements, during which time all online characters will be inaccessible to ensure a smooth and safe transition. Additionally, player friends lists will be cleared as part of the switch, and we encourage you to make a note of them before the shutdown. We understand this is disruptive, however it is a necessary step to improve Wolcen’s future online stability and performance.

We intend for this downtime to begin at 10:00 AM (CET) on Monday the 26th of September and should be completed by 10:00 AM (CET) on Thursday the 29th of September.

We will issue another reminder shortly before the downtime begins.

Have a great day!