Black screen with a specific character

I have a level 63 character that i have been playing in Online mode with Champion of Stormfall mode for a few days, up until 2 days ago of this posting where I am unable to load into an Online game, and get stuck in a black screen that does not progress.

I have tried playing in offline mode with a different character and I was able to play.

I also tried creating a new character and went directly into playing in online mode with Champion of Stormfall and I was able to load in Online mode and able to load into the game world and play.

It seems that the issue is only with this level 63 character in online mode. I do not have any other real characters that I can play, and have no desire to re-level a new character (run thru the story mode, etc) this early after finishing the Story mode with this level 63 not even a week ago.

I basically have narrowed it down to this level 63 character, Perhaps the character data on the server got corrupted, especially since I was able to play in Online mode in Champions mode for a few days, before the black screen started happening?

As a side note, I've tried the items below before I finally had the idea of creating a new level 1 character to test if I can run it in Online:
> I reinstalled the game, by completely uninstalling first using Steam
> I used Steam to validate the files
> I disabled the Windows firewall
> I tried running the game executable in admin mode
> I used a VPN service before connecting with the game

Thanks,

Replies: 4

Created: 4 years, 1 month ago

Category: Bugs & Issues

I've been having the same issue with my lvl 72 char,its been almost a week like this unfortunately.

Created: 4 years, 1 month ago

Hello, I also have this problem
following a pending disconnection ...lvl 64 .....

(Edited 4 years, 1 month ago)

Created: 4 years, 1 month ago

Same issue here, lvl 68 character and game will not finish loading... New characters, no problem. Hope we can get this fixed,

(Edited 4 years, 1 month ago)

Created: 4 years, 1 month ago

Yes, this is a critical bug. I hate to think that characters we build are "throw aways" and that folks (devs including) will just ask us to create/play new characters and forget these bugged characters. Because you are unable to play your character, you are unable to continue with the progression of your character into the game. I wanted to keep tweaking the passive skills, for example, and with this bug, I am prevented from being able to enjoy that aspect of the game at the higher level of the character I want to play.

Created: 4 years, 1 month ago

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