Black screen after attempting to join group game.

Good evening, My wife and I have been attempting to play together but so far we have not been able to. We can invite each other and can even chat in the main home screen but once we try to enter the one that is being invited gets a black screen indefinitely.
We have tried many things to include but not limited to:
~Checking all our hardware on our side though we game daily across many games together and we have really nice gear on many machines mostly X99 on 1080ti/2080ti
~Checking story modes and matching everything up just in case that is where it gets hung up somehow.
~Checking levels and matching level range just in case there is one with new toons.
~Disable VPN
~Checking and resetting our network.
and all the other little stuff after digging on the normal places to see what others have tried.

here are some observations noted....
I do notice that it's the person that gets the invite that gets the black screen once they hit play.
I do see both people on the main screen (with me in the front position and her in the back and vice versa on her screen)
Once we hit Play Game and the screen goes black the lead will get in and can play...i can see my OSD and im not getting any ramp down on my Graphics card and the frames are where they usually are when im loading in. but i do not get the in game ping and server location like usual right before and as we use the game.
I do not get any audio in the back round(it's enabled in game) as we know sometimes we can load that stuff faster than the render.

Hopefully the Devs can use some of my details to help and maybe others that are having the same issue(s) can chime in with any help/solutions they have.

Thank you for any consideration,
Moise (Blech71)

Replies: 5

Created: 4 years, 2 months ago

Category: Bugs & Issues

same issue here cant play my guy load game into black scrn has cursor but nothing else

Created: 4 years, 2 months ago

same issue for me.

Created: 4 years, 2 months ago

same here, but for me even in solo-play

join another friends game causes the game to crash even for them completely

Created: 4 years, 2 months ago

I have the exact same issue. Started yesterday when i was joining a friends game. I can also hear the sound of my character walking when i click the mouse so its some graphic issue. And it's server side as well, since i can play on my offline character with no problem.

I've tried verifying game cache on steam(didn't find anything), re-installing the game, un-installed graphics driver and installed a fresh new one, updated windows 10, tried running in administrator mode, win 7/8 compability mode,alt-tab x2, fullscreen, windowed, borderless windowed and fullscreen windowed as well. Nothing helps.

Created: 4 years, 2 months ago

Same here, and using VPN as suggested as a fix that worked for some, doesn't work for me either.

Created: 4 years, 2 months ago

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