Disconnect

Hello there,
i rarely post anything in forum but this time i really feel very bad about this game.
I have been playing it for 136 hours+. but i really upset about the disconnection. during the dungeon when i almost finish the dungeon then i got disconnect/crash and i have to restart everything again........
1/ i always connect to Singapore server which i have 3x to 4x ms but usually it will be around 39 and 40. But there are a lot of time when i connect to Mumbai?!! What?!! i do not know why and how. In addition, i often got disconnect even when i was in Singapore server or Mumbai.

2/At first i thought i got disconnect/crash because i have set my spec to maximum [high graphic]. even i am running the game in lowest spec but i still got disconnect.!!!!

3/even when i was in middle of a fight[during dungeon] sometimes i got lagging and suddenly my char dropped down to some weird place. so i had to return to main menu..

if i can have a choice i would like to ask for a refund but i know it will be impossible because of 136hours. but please help me fix the disconnect/crash.

ps: when i got crash, there is a pop up box which ask me to report.. blah blah. i did a lot of times already. i did send email before but non response.

i am looking forward to seeing the reply.

My char information:
HowAreYou: level 78
ID: percy.9774

Replies: 2

Created: 4 years, 1 month ago

Category: Bugs & Issues

I just hit the same issue, was in the middle of a dungeon run and got disconnected from online mode, had to switch to offline then back to online again and was standing in the city not back in the dungeon. Lost all the rewards, pretty annoying.

Created: 4 years, 1 month ago

i was not like you, i was completely crash. .... i was in middle of dungeon by now and crashed. this is bull shit. i have been sstuck at 146 for days could not pass the 147. many times aalready; was in mdidle of fight with boss then crash and a window pop up about report.

Created: 4 years, 1 month ago

Your email is not verified, resend your confirmation email from your profile page.