Game crashes when installed to NAS

I have the game installed to a NAS via a mapped drive. Shortly after launching the game it crashes. Please see the logs below.

Game log:
BackupNameAttachment=" Build(53) 14 Feb 20 (14 47 17)" -- used by backup system

Log Started at Fri Feb 14 14:47:17 2020
Built on Feb 14 2020 19:37:32
Running 64 bit Windows version
Executable: Y:\Steam\steamapps\common\Wolcen\win_x64\Wolcen.exe
FileVersion: 3.8.6.53
ProductVersion: 3.8.6.53
Using Microsoft (tm) C++ Standard Library implementation

Total number of logical processors: 8
Number of available logical processors: 8
Total number of system cores: 4
Number of cores available to process: 4

Processor 0:
CPU: Intel Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz
Family: 6, Model: 14, Stepping: 3
FPU: On-Chip
3DNow!: not present
MMX: not present
SSE: present
SSE2: present
SSE3: present
Serial number not present or disabled

Processor 1:
CPU: Intel Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz
Family: 6, Model: 14, Stepping: 3
FPU: On-Chip
3DNow!: not present
MMX: not present
SSE: present
SSE2: present
SSE3: present
Serial number not present or disabled

Processor 2:
CPU: Intel Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz
Family: 6, Model: 14, Stepping: 3
FPU: On-Chip
3DNow!: not present
MMX: not present
SSE: present
SSE2: present
SSE3: present
Serial number not present or disabled

Processor 3:
CPU: Intel Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz
Family: 6, Model: 14, Stepping: 3
FPU: On-Chip
3DNow!: not present
MMX: not present
SSE: present
SSE2: present
SSE3: present
Serial number not present or disabled
and in the error log:
Logged at Friday, February 14, 2020 14:47:47
FileVersion: 3.8.6.53
ProductVersion: 3.8.6.53
LogFile: game.log
GameDir: Game
Executable: Y:\Steam\steamapps\common\Wolcen\win_x64\Wolcen.exe

Exception Code: 0xC0000005
Exception Addr: 0x0033:0x00007FFCC119CD98
Exception Module:
Exception Description: EXCEPTION_ACCESS_VIOLATION, Attempt to read from address 0x0000000000000000

The memory could not be "read"
Memory in use: 955.7MB
Debug Status:
Out of Memory: 0

Call Stack Trace:
13) function=0x00007FFCC119CD98
12) function=0x00007FFCC119B4FF
11) function=0x00007FFCBD501F05
10) function=0x00007FFCBD5275D0
9) function=0x00007FFCC1153199
8) function=0x00007FFCC185A565
7) function=0x00007FFCC1859A08
6) function=0x00007FF78BD25BB0
5) function=0x00007FF78BD27266
4) function=0x00007FF78BD27C73
3) function=0x00007FFD4E997BD4
2) function=0x00007FFD4ED8CED1
1) function=0x00007FFD4ED8CED1


Suspended thread (JobSystem_Worker_0(Regular)):
2) function=0x00007FFD4ED8CED1
1) function=0x00007FFD4ED8CED1


Suspended thread (JobSystem_Worker_1(Regular)):
2) function=0x00007FFD4ED8CED1
1) function=0x00007FFD4ED8CED1


Suspended thread (JobSystem_Worker_2(Regular)):
2) function=0x00007FFD4ED8CED1
1) function=0x00007FFD4ED8CED1


Suspended thread (JobSystem_Worker_3(Regular)):
2) function=0x00007FFD4ED8CED1
1) function=0x00007FFD4ED8CED1


Suspended thread (JobSystem_Worker_4(Regular)):
2) function=0x00007FFD4ED8CED1
1) function=0x00007FFD4ED8CED1


Suspended thread (JobSystem_Worker_5(Regular)):
2) function=0x00007FFD4ED8CED1
1) function=0x00007FFD4ED8CED1


Suspended thread (JobSystem_Worker_6(Regular)):
2) function=0x00007FFD4ED8CED1
1) function=0x00007FFD4ED8CED1


Suspended thread (JobSystem_Worker_7(Regular)):
2) function=0x00007FFD4ED8CED1
1) function=0x00007FFD4ED8CED1


Suspended thread (JobSystem_Worker_0(Blocking)):
2) function=0x00007FFD4ED8CED1
1) function=0x00007FFD4ED8CED1


Suspended thread (RenderThread):
2) function=0x00007FFD4ED8CED1
1) function=0x00007FFD4ED8CED1

Windows Events:
Faulting application name: Wolcen.exe, version: 3.8.6.53, time stamp: 0x5e46e959

Faulting module name: CryGameSDK.dll, version: 3.8.6.53, time stamp: 0x5e46e9a9
Exception code: 0xc0000005
Fault offset: 0x00000000004bcd98
Faulting process id: 0x5ca0
Faulting application start time: 0x01d5e388b3fb412d
Faulting application path: Y:\Steam\steamapps\common\Wolcen\win_x64\Wolcen.exe
Faulting module path: Y:\Steam\steamapps\common\Wolcen\win_x64\CryGameSDK.dll
Report Id: d78e9865-5648-488f-9afd-89c91f831356
Faulting package full name:
Faulting package-relative application ID:

Replies: 1

Created: 4 years, 2 months ago

Category: Bugs & Issues

I had a similar error where the game would crash right when the game starts to load from steam. I got it fixed by changing the refresh rate hz of my display resolution.

(Edited 4 years, 2 months ago)

Created: 4 years, 2 months ago

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