Was closing out a game session with a buddy, hit esc, then exit from within the game. The game wouldnt fully close out (just a black screen couldnt alt tab you get the idea) had to CAD the game closed. Went to reload and got hit with a connecting... and then failed to authenticate to which it forces me to play in offline mode where i dont have a character anymore (had a lvl 19 templar-ish character). Restarted pc, restarted steam in admin, reauthenticated game files, nothing. I've seen a handful of other posts that talk about a similar issue to this so is this a server thing? or something I'm doing wrong?