In regards to crafting, specifically with sockets.

Some gear may have sockets and we are currently able to modify the socket type. Is there a reason we did not enable the ability to add sockets to gear without a socket, or maybe re-roll the item in the existing system where you modify the socket type, for a price, allow us to re-roll a piece of gear that does not have a socket or only has one or two with R.N.G. and allow the chance to add/modify/remove sockets. To help balance and maintain resources, can allow the R.N.G. to take a socketed item with one or two sockets down to none, and would then be required to re-roll to get the desired result.

Once we achieved the desired three sockets on armor, or adding a socket to Weapons/Jewelry, if they were not the type we hoped for, we then (for a cost) re-roll those sockets.