Same is true for me.
Someone was talking about special characters in your pc user name. It holds true for me. you?

The same happens to me. I can not play online and offline the character disappears. I do not know what to do now.

This problem have all. offline have problem with saving profile after you left from game. and online is ok with saving progress but i play only 1 times and today is online pass for all. and why isnt character for offline and online same.