Random Freeze

Like the title says, randomly the game freeze...music and sound keeps playing.

Replies: 17

Created: 4 years, 4 months ago

Category: Bugs & Issues

Can you give us some details about your computer configuration?
Following the game freeze, does the game crash? If so, the crash reporter should open up after that and should provide us with useful information to resolve that issue, providing you click on "send".

Created: 4 years, 4 months ago

Can you give us some details about your computer configuration?
Following the game freeze, does the game crash? If so, the crash reporter should open up after that and should provide us with useful information to resolve that issue, providing you click on "send".

Calistaen Original Comment

This has been happening a lot with me too. The game performs fine initially and it gives me random freezes when I either go to a new part of the map, about to initiate a boss fight or right before a mob dies. When it happens in online mode it boots me off the server and back to the main menu, which has led me to make a new character in offline mode in frustration. The game doesn't crash, it just freezes with ongoing ambient background sounds. Please help I'd like to enjoy the game online for what it's meant for.

Created: 4 years, 4 months ago

Can you give us some details about your computer configuration?
Following the game freeze, does the game crash? If so, the crash reporter should open up after that and should provide us with useful information to resolve that issue, providing you click on "send".

Calistaen Original Comment

Good night!

Sorry for the late response

No crash, just freeze for about 1,2min while background sound and music still playing, then it will resume.

This happen very randomly everywhere at any time (currently playing offline mode)

fx 6100
gigabyte 990dxa-ud3
8gm ram
gtx 750
250gb ssd
w10 pro 64bits

i run d3, grim dawn, Lineage2 at max with no problems at all. Even PoE (not at max).

(Edited 4 years, 4 months ago)

Created: 4 years, 4 months ago

Hi,

my gf and i have just bought the game and we have the same issues. The game often freezes and sometimes disconnects us sometimes continues after 1/2 minutes

My config :
cpu : AMD FX-8350
RAM : 16go
GC : 970 gtx
OS : windows 10

my gf config
CPU : AMD FX-4300
RAM : 8go
GC : 760 GTX
OS : windows 10

Created: 4 years, 4 months ago

Can you give us some details about your computer configuration?
Following the game freeze, does the game crash? If so, the crash reporter should open up after that and should provide us with useful information to resolve that issue, providing you click on "send".

Calistaen Original Comment

Any news??

Still the same thing...

Created: 4 years, 4 months ago

Hello!

I'm having the same problem, at the moment the game is unplayable, this keeps happening all the time.
The game frezzes randomly for about 1 or 2 min until it crashes to the main menu.
My specs are:

CPU - AMD FX-8320
GC - GTX 960 4G
Ram - 8G
OS - Windows 10

The game is installed in a 450g ssd drive.

Created: 4 years, 3 months ago

Apparently this issue is not resolved. Same thing. Its random. Mid animation, or after a kill, or using a leap skill sometimes and stuck frozen in mid air. And I only played this game for maybe an hour in total and right out of the gate there were bugs. I'll post in another thread for those.

AMD Phenom II 3.4ghz quadcore CPU
Nvidia GTX1660ti (the game defaulted low graphics, I changed it to medium)
1tb SSD with plenty of space
16gig RAM
I have two monitors and like to be able to tab out of game without it minimizing so I changed it to Borderless Windowed. I adjusted no other settings.

Created: 4 years, 2 months ago

Random freezes here as well.

Created: 4 years, 2 months ago

Same, random freezes. Different parts of an act, doing different skills and really sucks when you lose all progression to the next waypoint, i've spent 6 hours playing, and 4 of those hours re-running, over and over the same area's because of the freezes.

My config :
cpu : AMD FX-8350
RAM : 16go
GC : 750 gtx
OS : windows 10

(Edited 4 years, 2 months ago)

Created: 4 years, 2 months ago

Hey guys,
I've got the same problem. In the Beta was everything fine, but since release there are many random freezes in offline and online mode. I was testing it with different graphic settings, but no chance. I like to play this game a lot and I try to love it, but these bugs man.

My config:
Win 10 64bit Pro
CPU: AMD Fx 6300- SIx Core
RAM: 16 Gb
GC: Nvidia GeForce GTX 1050 ti

I hope we all can enjoy Wolcen as far as possible how the game deserves it!

Created: 4 years, 2 months ago

Hi,
i have the same issue. I was waiting for the patch before writing here but my game keeps freezing randomly until it crashes.
And there is no crash reporter after it.

CPU: AMD Fx 8320
GC: 1050ti
RAM: 16
OS:w10

Created: 4 years, 2 months ago

I also randomly crash / freeze often. It's been happening at a higher frequency in Act3 with my sorceress.

I use a GTX 1070 / 16 GB DDR4 RAM / 1 TB M.2 Drive / Windows 10 Pro

High settings.

I like to use light bringer to dive on packs then immediately cast Solarfall. Not sure if its related; im just giving information that may be relevent.

Created: 4 years, 2 months ago

Also getting constant random freezes. Music still plays, cursor still moves, but everything else is non-responsive. Then Wolcen goes Not responding in the task manager. I am playing offline mode only and it has taken me 16 hours to get to Chapter 2, because I have to keep replaying massive areas after it breaks.

Win 10 Pro
Ryzen 3600
Strix RX580 Top
16gb DDR4 ram
Game is installed on a 512gb NVMe

This is SUPER frustrating...

Also: please cloud save offline characters. I had to start over now after I formated my PC in the hopes that it would fix the freezing problem. It didn't. So far I've restarted Chapter one 3 times...

(Edited 4 years, 2 months ago)

Created: 4 years, 2 months ago

I have the same problem. I really want to play the game... But can't... Sometimes I can play for 15 mins and sometimes for 30 seconds.

Win10 Pro
AMD 8120 fm
Radeon rx570
16 GB ddr3
1tb ssd Samsung 860evo

Created: 4 years, 2 months ago

I have exactly the same problem. Game keeps freezing randomly after about 60mins of playing, while music is still playing and cursor is moving fine. Usually this happens during offline expeditions.

Specs: Win 10 Pro (build 1903)
AMD Ryzen 9 - 3900x
2x nVidia 2080 TI (with NVlink) @ 5120x1440 ultrawide res
TridentZ 32 Gb @ 3600mhz
Game installed on Samsung 970 evo SSD

Created: 4 years, 1 month ago

Game freezes, in 100+ level maps
stays frozern till i have to use task manager to close game
summoner build
i5 Intel
1060 Nvidia gfx
heaps of ram
full hd monitor
tried resolution right down to 1200
and settings on low, still froze

(Edited 4 years, 1 month ago)

Created: 4 years, 1 month ago

Possible fix! I was part of the FX 8350 C: drive goes to 100% freeze group. I first tried manually increasing page file size, as constant heavy transfer to and from drive might mean overuse of Virtual memory - auto had it at 3GB, I set to up to 64gb. No improvement but worth a try maybe.
What DID seem to fix it was moving the game from C: to another drive, to get it away from system stuff and page files. Steam allows you to do it internally rather than uninstall and reinstall, buried in Properties bit in steam.
WHen I have time I shall try moving page files to another drive to stop hammering C: on principle, and prob reduce size a bit.

Good Luck!

Created: 3 years, 3 months ago

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