Toggle Original Post

I'm afraid neither do I as this issue is still not fixed ! this is seriously a joke !

Created: 4 years, 1 month ago

omg! still not fixed with the latest patch! this seems to be no.1 priority...

Created: 4 years, 1 month ago

Hoy!

I've contacted Wolcen CM to explain it's not fixed yet. It's not a question of priority or whatever, it's a question of finding where the bug come from.
Doing my best to help them understand what is wrong and what make the game crash! The today's patch fixed a black screen bug for others people as mentioned in the patch, it simply did not for us cause black screen can be caused by multiple reasons. They fixed one (or more) of those reasons, simply not ours. So they'll just keep searching and I'll just keep trying to inform and help them.

Just to say: spamming "Not fixed this is a joke omg wtf please dude come on" wont make it fixed faster.
If you have any serious feedback to help understand what may cause this blackscreen, I would be happy to hear, try on myself, and report to CM! If not, well, they're working on it, just be patient and think about the fact that I'm having this bug since a bit more than a month. You're probably not the first one we should complain of.

Thank you for keeping patience and understanding!

(Edited 4 years, 1 month ago)

Created: 4 years, 1 month ago

Hello, despite today's patch, I still have my black screen. I always have to go through my 4G connection from my phone. It's really crazy :( This problem is incredible

Created: 4 years, 1 month ago

I still have Black Screen but since last Patch i have my PING and FPS shwon again..befor that patch this was also gone..before only my mouse cursor was shown lol

Created: 4 years, 1 month ago

I've already described my blackscreen in my own bug report, but here it is again:

I've got the blackscreen bug after the login of my char. I traced it back to a disconnect while upgrading an item's rarity in the black market. I made a new char, logged in (which works) and canceled all projects including the black market upgrade. Unfortunately, back on my old char I'm still getting the blackscreen after login. I can see mouse, server ping and can open inventory, etc. but everything is empty, so it's definitely a corrupted save file on the server side. Please repair or recover an earlier version, so I can play again.

Created: 4 years, 1 month ago

Problem still exists. I can't log-in with my character.

Created: 4 years, 1 month ago

Hello everyone,

Thank you for all these information. We've found the origin of the issue, it looks to be linked to a corrupted item, and we will push a fix in the next patch. We will continue to monitor the situation so don't hesitate to let us know if the issue is resolved or persists after the next patch.

Thank you for your patience.

Calistaen Original Comment

Hello,
I have same problem since yesterday evening (31/03/2020). The last patch 1.0.11 don"t fix this issue...
I can't play my main character but I can play a new one

Thank you for your help

Created: 4 years, 1 month ago

We continue to investigate the black screen issue, as soon as we have a fix for it, we will push a hotfix. Sorry for the inconvenience.

Created: 4 years, 1 month ago

We continue to investigate the black screen issue, as soon as we have a fix for it, we will push a hotfix. Sorry for the inconvenience.

Calistaen Original Comment

Thanks for the official statement!

Created: 4 years, 1 month ago

Well, the problem continue here too. At least, they still investigating.

Anyway, I was playing the offline but when I discover the notepad characters... I'm feeling lost my time, the achievements means nothing more to me... and I'm afraid that could happen again with a new char online, so I won't create another.

Created: 4 years ago

i lost a 83 char in the blackscreen more than 2 weeks ago, now i have a 84 char.. well if that will happen again, they won't see me anymore obviously..
i already downed my time spent on this game from 10-12 hour a day, to 10 - 12 minutes lol :D

Created: 4 years ago

Your email is not verified, resend your confirmation email from your profile page.