Random Freezes

Hey, since the alpha releases i'm having this random freezes from time to time, it last from 10 to 45 seconds with no apparent reason to cause this. In the alpha version i used to play with a Nvidia graphic card (a GTX 780 i think) and now on the latest beta i have a AMD Radeon RX 580 but the freezes still happens. My graphic card drive is up to date, my Windows 10 is up to date too. I also tryied to play with diferent graphics settings (lowest and highest) but the freezes still happens. I did formated my PC after i installed my new graphic card and did a clean installation of the game too.
... i did find another thread on another site saying that my game was probably consuming 100% of my CPU but i have this MSI Afterburner and RivaTunerStatisticsServer installed showing that was not the case. Is this a thing to all or something on my PC?
Thanks!

Replies: 29

Created: 4 years, 10 months ago

Category: Bugs & Issues

Hi, with me this does not happen, I do not remember what settings on my PC but it is not very strong no

Created: 4 years, 10 months ago

Its weird and clearly not a "graphic" problem because the game itself, when not frozen, runs smoth and 70+ fps. Not sure what may be causing this

Created: 4 years, 10 months ago

Patch after patch and this still happens to me... and still no response from the devs...

Created: 4 years, 7 months ago

Hello, does it happen at random times ? How much RAM do you have ?

Created: 4 years, 7 months ago

[deleted]

Created: 4 years, 7 months ago

Hello, does it happen at random times ? How much RAM do you have ?

Simon Original Comment

Hi! Its very random, sometimes it happens on cutscenes, sometimes it happens while changing zones, happens while casting something, or by just standing in the city and etc...
Now i have 16gb of RAM but i also tested with 8gb and 12gb RAM too, tested the game with my older GTX 780 and with my recent graphics card, a RX 580. The only thing i haven't changed in terms of hardware is my motherboard and my processor (it can be a little outdated, its a AMD FX 6300).

Created: 4 years, 7 months ago

Ok thanks.
We've been working on CPU optimization and various fixes are happening every day here. I hope this will fix your problem when we'll push those fixes.

Created: 4 years, 7 months ago

Ok thanks.
We've been working on CPU optimization and various fixes are happening every day here. I hope this will fix your problem when we'll push those fixes.

Simon Original Comment

still freezing random everywhere

Created: 4 years, 5 months ago

this is a absolutely awesome game that i would put hundreds upon hundreds of hours into with pleasure. unfortunately out of every 5 hours played i probably froze for a hour total. yes i am exaggerating quite fantastically. because this freezing is a deal breaker. its sooo sad Destiny 2 runs like a dream. but this game lol frequently doesn't run at all. it happens so much i was starting to believe it was part of the game. yes it early access. maybe too early. casue it freezes so often its
laughable. seems like its been happening since 2016. fix your game so i can play. or i might have to contact sid

Created: 4 years, 2 months ago

Hey guys got the exact same problem. Mostly it happens in cutscenes, on casting new spells and on area transition.Had it in Beta and now in Release.
It happens to freeze - you wait 2 mins. Then oyou can go on. Happens every 10 mins.
AMD FX-4300
Radeon (TM) RX 480 Graphics
8 GB DDR3

TO me it seems that wolcen has problems with amd cpus- but i am just guessing.

(Edited 4 years, 2 months ago)

Created: 4 years, 2 months ago

having the same issue just randomly freezes for 15-45 seconds amdfx-4100 with a gforce 750ti

Created: 4 years, 2 months ago

I'm having the same issue and it's driving me crazy. For me, the sound cuts out of the game randomly for about 5-10 seconds at a time. WHen the sound starts to cut out longer than that, I know the game is going to freeze soon after that. They need to fix this soon...I was really looking forward to enjoying this game.

Created: 4 years, 2 months ago

I'm having the same issue and it's driving me crazy. For me, the sound cuts out of the game randomly for about 5-10 seconds at a time. WHen the sound starts to cut out longer than that, I know the game is going to freeze soon after that. They need to fix this soon...I was really looking forward to enjoying this game.

jameskluc Original Comment

I have the same issues. Also while playing in prologue the 3D portion of the screen was going completely black. Switching resolution was fixing it for couple of minutes. Now in Chapter 1 the game freezes every few minutes. The PC is working fine in othery cryengine games. 4790k, 16 Gb RAM and 1080 ti with newest drivers. Seriously thinking about the refund atm.

Created: 4 years, 2 months ago

I am having the same issue, it drives me insane. freezes from time to time and i even turned down some settings on video, but i have an RX 580, first game that im having issues, also i have 16Gb of RAM, AMD FX 8350 4.01 Ghz. I liked the bits that i have played, but im also sadly considering refund, cause at the moment it is just unplayable to me.

Created: 4 years, 2 months ago

Same here, CPU and GPU go flat when the issue happens and the Disk it is installed on goes to 100%. Seems to be an I/O issue with loading data. Odd that it happens at any time during game play and not at load screens and/or transitions.

Created: 4 years, 2 months ago

Happens to me too. Had even opened Resourcemonitor on 2nd Screen, but nothing what tells why there...

Created: 4 years, 2 months ago

Exact same thing as risinginsanity.

Game runs smooth, and then randomly CPU/GPU flatten out and my disk goes to 100%. Happened every single time my game was frozen, and completely random. At times the game runs for 10min with no freezing, and at other times it's every 2-3 minutes. Quite frustrating.

Created: 4 years, 2 months ago

Same here playing with 32 gb ram fx 8370 and gtx 1070. After two times i kicked from server :/

(Edited 4 years, 2 months ago)

Created: 4 years, 2 months ago

Still happening the freezing. There is no identifiable cause to this, like too much mobs pack or anything else. sometimes occur in city standing still checking my character sheet for example. Sometimes run for 10min with no problems, then starts freezing again and continues to do so. Only playing off-line at the moment because i am afraid to try it on-line with those freezes. One thing i noticed is that sometimes when it freezes and i was killing mobs, few seconds before the game freeze-out i start hearing sounds of those mobs dieing one after the other, and then the game comes back to work. The last update did not solved yet.

Created: 4 years, 2 months ago

So after exceeding 2 hours of "playing" (playing = constant troubleshooting), I did manage to make some progress on the issue. I'll say at this point is managed, but definitely not resolved. What I did was move the game to a different SSD on my machine (it's also the OS ssd, but i don't think that matters). Unfortunately, players with only a single SSD that have this issue are out of luck until Wolcen devs address the issue. If someone could pin down the cause of the behavior, there may be a way to select drives that won't have the issue. imo, i suspect drives with higher on board cache would have better luck. Or just go nvme and call it day.

What i noticed is the drive it was on previously would hit 100% activity, but with no i/o which leads me to believe it has to do with the way the drive works. i.e. the firmware, controller board, etc... not necessarily the speed or capacity. The original drive I had it installed on, a Kingston ssd, is newer, faster, and larger; however it's a budget drive. The drive I moved to is my old OCZ, but the OCZ was a higher quality performance drive when I bought it 5/6 years ago. The drive does get heavy usage, and does experience the issue occasionally, but it's playable. Also, if you watch drive activity, and it starts to spike, sometimes you can just stop moving and it will calm down. I haven't watched drive activity on other games, but it does seem to be excessive in this game. It will have like 50 reads open on different files while playing the game. What i expect to see is a bunch of loading to memory on the load screens and minimal drive activity, but whatever.

Created: 4 years, 2 months ago

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